Booking Form & Conditions

TERMS AND CONDITION CHANGES IN PRICE AND ITINERARIES

Please read these conditions carefully, they incorporate the basis upon which bookings are accepted by Rinjani Trek Adventure.

Deposit & Final Payment

• A deposit of USD 25 per person is required at the time of booking.
• The full balance must be paid no later than 30 days before the tour begins.
• If the balance is not received by the due date, the booking may be cancelled and cancellation fees will apply.
  
  

Cancellation

• Cancellations must be made in writing.
• The deposit is non-refundable in case of cancellation.
• If a member of the group cancels, their deposit is forfeited, and they cannot receive a refund.
  
  

Refund Policy

• No refunds are issued for unused services caused by natural events (earthquakes, landslides, mountain fire etc.) or unforeseen circumstances, as these are beyond the company’s control.
  

  
  Travel Insurance

  • Insurance only covers trekking activities. Other tours before or after the trek are not covered by Rinjani Trek Adventure.
    
    

Not Included in the Package Fare

• The following are not included in the package price:
  • Passports, inoculations, excess baggage charges, personal items (beverages, laundry service), tips, and gratuities.
    
    

Our Responsibility

• The company will take reasonable steps to ensure satisfactory tour arrangements.
• Liability is limited to damages caused by the negligence of Rinjani Trek Adventure or its employees or agents.
• The company does not accept liability for services provided by third parties (e.g., airlines, hoteliers).
• The company is not responsible for events beyond its control, such as force majeure events (e.g., war, civil disturbances, accidents, severe weather, industrial action, etc.).
  
  

General Disclaimer

• Rinjani Trek Adventure is not liable for any injury, damage, loss, delay, or additional expenses caused by circumstances outside of their control.